login error

franzi's Avatar


24 Oct, 2017 10:44 AM

I am using secretary since a couple of years, now created a new installation, everything works except of the login.
i get an error message. what is the problem? I tried several time to reinstall, and now sure everything has been done correctly.

  1. Support Staff 1 Posted by Mikael on 09 Dec, 2017 09:27 PM

    Mikael's Avatar

    What is the error you are receiving?

  2. 2 Posted by Lucas on 02 Mar, 2018 11:15 PM

    Lucas's Avatar

    Hi Franzi,

    Just updated my site from 2.3 to 2.4 and I had a similar problem than you.
    If you have the correct login info and nothing happens when you input it at the login screen, then you might have an older version of php than the 5.5 version required by update 2.4.

    The requirement change is clearly stated on the 2.4 update page but I had missed out that little detail. My site is hosted on godaddy and was running on php 5.2 if i recall correctly.

    You might want to have a look on the control panel of your hosting/server provider...

    Hope that helps.

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