cannot login / pw generator doesn't help

koki's Avatar

koki

01 Jan, 2016 04:59 PM

hello,
i tried to install The Secretary for the 2nd time and I still can't login. It says "Sorry, that login information does not exist! Please try again." Is that a sign that the installation didn't work properly? When I typed in all the information for the installation and clicked the save button the page I was directed to was blank but still showed the Secretary logo... Is that like an error page?
thx in advance!

  1. Support Staff 1 Posted by Mikael on 23 Feb, 2016 03:56 PM

    Mikael's Avatar

    Can you send me an email with link to your installation and the username and password you used?

  2. 2 Posted by sol on 03 Apr, 2016 08:31 AM

    sol's Avatar

    Hi Mikael, and all,

    I'm having the same popular problem, has a solution to it emerged?

    thanks

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac