mysql connection at install

Sismo's Avatar

Sismo

28 Dec, 2014 06:27 PM

I've been trying to install secretary, but I always get the message: "Uh-oh! A test connection to your database could not be made. Double check your info." at http://mydomian/secretary/install.php. I've contacted the host for all the details (and they say it should work fine with all the details I have), i've tried every possible combination of host, database name, database user and database password and always get teh same message. Is there anything else I can do/test?

  1. Support Staff 1 Posted by Mikael on 26 Feb, 2015 04:05 PM

    Mikael's Avatar

    If the details are correct, the system should be able to make a connection. Are all permissions correct as well?
    What host?

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